There are times when you cannot help the fact that one of your items purchased from the game
becomes unusable. This is of no fault to the Sators or the persons within the system, glitches
happen and things become broken. The only way to fix this is to return the item to the Sators
and here are the quick easy steps on how to fix them yourself.
I recently had a forge stopped working, the fault was my own, while using it I sat down on an
object in the area but too far to continue using, and it made the forge glitch/break. So you will
see step by step from beginning to end on how to get this to work.
What NOT to do!
However, before we get into how to properly obtain a replacement I want to tell you what you
should NEVER do:
● Do not ever just pass the item to the Sators, an Arch, your Cardinal/Chieftain.
● Do not message the Sators inworld about the broken item.
● Do not delete the broken item and cut your losses.
● Do not sell or give the broken item to another player within the game.